Do you have a keen attention to detail, a strong flair for aesthetics and an appreciation for autonomous working. Do you want to be part of a company that is taking steps to improve citizen engagement and make decision making more accessible? If so then this role might be for you. We need to hire someone to help improve democracy by bringing Delib’s technology to life for people and organisations who may struggle to understand its potential.
What is Delib?
Delib’s mission is to:
1: Make democratic processes easier to run for governments, and;
2. Improve access to democracy for citizens.
We believe in a world in which citizens have a direct impact on decisions made by democratic leadership. We want these decisions to be open, transparent and collaborative.
We do this by making engagement software and selling it to governments.
Democratic engagement often is difficult to access and puts a huge burden of work on citizens, discouraging them from participating. By using our platforms, it’s much easier for the public to take part, and governments get better response data, which leads to better, more informed decisions.
What’s the job?
Delib’s customers and leads are publicly accountable bodies, like local authorities and government departments. These types of organisations tend to engage with the public using outdated structures and processes, relying heavily on inaccessible documents and information. As a content designer, you will be working in the sales team to show potential customers (leads) how the engagement process can be more accessible by creating a personalised example website containing one of their engagement activities, along with their own branding. This is called a mockup. Simply, you’ll need to take the customer’s activity and replicate it on one of Delib’s platforms - show not tell. The work requires extreme attention to detail, accuracy, diligence and efficiency.
Over the last two years, we’ve proven that having content designers focusing on creating great material makes a huge difference to how we sell our products, but also how we understand and build on our products for the future. We have an increased need to provide (mostly reactive) bespoke content for selling, but we also wish to use the skills of our content designers across other parts of Delib now, too. And we need more people to do it.
As such, we’re looking for someone well-versed in digital, who can take complex materials and information and translate them to be more accessible and engaging using Delib’s platforms. We find that we can create a detailed mockup in 2 days and we’d therefore expect a minimum of 2 per week, allowing for research and revisions.
Specifically, the job involves:
Receive a brief from an Account Executive, and then work autonomously and independently to create an example that meets Delib’s sandbox / mockup creation policy
Research the published content and activity of the potential customer, along with any specific content provided by the Account Executive
Configure the sandbox landing page and any additional project specific landing pages, using templates
Take branding guidelines or existing branding elements found online, and apply to the sandbox site
Build an example exercise, within the sandbox site, that directly relates to an example they’ve already run or have live. This will be based / translated from a real exercise and the associated materials, likely to include: documents and maps, or taken from an alternative supplier's platform.
Be creative; it needs to inspire people to make a purchase
The content must be accessible and not infringe on copyright
Create accurate records of all work using existing Delib systems and tools
Who are you?
This is an ideal role for entry to digital from full-time education, alternative employment or being out of the employment market - although you must have previous employment experience (in any industry).
Hiring for this role is based on skill and interest, not education or previous digital industry experience, and we’d like to hear from you if you meet some of the following criteria:-
Someone starting out in their digital career
Motivated, have something to prove
Want to learn about content design for complicated processes
Want to learn how to use commercially-savvy design skills to earn tangible, monetary results
Interested in democracy, government service design, and doing work that matters with people who care
We encourage applications from those who feel locked out of traditional routes into the digital industry.
A higher education degree is not a requirement for this role.
Anywhere in the UK or from our Bristol office if you are unable to work from home.
You do need to be able to travel from time to time for work, this may be to Bristol or other places that we choose to meet. We like seeing each other when we can and when it fits with our varied schedules.
Delib will provide all the tools necessary to set up the right candidate on successful hire, including (but not limited to) a Delib-provided laptop for completing work, and an allowance for setting up a suitable workspace at home if applicable.
Salary and Role
This is a permanent role, advertised on a full-time basis with some flexibility for the right candidate.
We're offering £22k initially. This is an entry-level role and salary reflects that. There is significant room to grow the salary by taking on responsibility and gaining experience and we regularly review salaries in line with how people are doing.
If you're interested, please apply with the link below, including your CV and most importantly your cover letter so that we can understand a little more about you and why you want the role.
Our hiring process involves a short phone interview, followed by a longer video interview, then a paid trial day, to determine a good fit for both parties.
We follow personnel security standards equivalent to UK Baseline Personnel Security Standard and you will therefore need to satisfy basic eligibility criteria/certain conditions of employment (e.g. nationality rules/right to work); and provide appropriate documentation to verify ID, nationality, employment and/or academic history, criminal record (unspent convictions only).
We do not accept applications from recruitment agencies.